Rockland Event Rentals

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(613) 417-3598

Privacy Policy

Privacy Policy

Effective Date: January 1st 2025

Rockland Event Rentals (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we collect it, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect the following types of information from our customers:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and billing information for processing payments.
  • Service-Related Information: Event details, rental preferences, and special requests.
  • Communication Preferences: Opt-in choices for emails, texts, and other notifications.

2. How We Collect Information

We collect information through:

  • Online forms on our website.
  • Email or phone communications.
  • In-person interactions at events or rental locations.
  • Service contracts or invoices.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill rental orders and service requests.
  • To schedule, confirm, and communicate about reservations.
  • To process payments securely.
  • To provide customer support and respond to inquiries.
  • To send important service updates or reminders.

4. Information Sharing

We do not sell or share customer information with third parties for marketing or promotional purposes.

We may share information with:

  • Payment processors to securely complete transactions.
  • Internal delivery staff to coordinate and fulfill rental deliveries.
  • Service partners who assist in fulfilling your rental needs.

All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

5. How to Opt Out of Communications

You can opt out of receiving communications from us by:

  • Replying STOP, UNSUBSCRIBE, or QUIT to text messages.
  • Clicking the “Unsubscribe” link in our email communications.
  • Contacting us directly to request removal from our contact lists.

6. How to Contact Us

If you have questions about this policy or wish to request changes to your information, you can reach us at:

Rockland Event Rentals
📧 Email: [email protected]
📞 Phone: 613-417-3598
📍 Address: 998 St-Jacques St, Rockland, ON

We may update this policy from time to time, and any changes will be posted on our website. Your continued use of our services constitutes acceptance of the updated policy.

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